Privacy Policy

Our Commitment to Privacy

At NorthRidge Deltona Deck Builder, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Project details and service preferences
• Property information and photos you share with us
• Payment and billing information
• Communication preferences

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide quotes and deliver the services you request
• Communicate with you about your project
• Process payments and maintain billing records
• Improve our services and customer experience
• Send you updates, promotions, or information about our services (you can opt out at any time)
• Comply with legal obligations and protect our rights

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption for sensitive data, and limiting access to your information to authorized personnel only.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors, material suppliers, or subcontractors), who are required to protect your information
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transfer, such as a merger or acquisition

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may affect some features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and how we use it, and the right to request deletion of your information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project records and billing information may be retained for several years for legal and warranty purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: